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Frequently Asked Questions

If you still have a question after reviewing the below frequently asked question please feel free to contact us and we would be happy to help!
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1. What is an FFL (Federal Firearm License)? 
An "FFL" is a Federal Firearm License. There are currently over 58,000 FFL holders nationwide. FFL holders are commonly gun stores, pawn shops, and retail sporting goods stores. However, there are also many individuals that hold an FFL. All firearms sold to individuals online must be shipped to a local FFL holder who will then transfer the firearm (via ATF form 4473 and associated background check) to the individual. 

2. How do I arrange to have a local FFL handle my transfer? 
You can simply choose a local FFL from our list, or we can add your preferred local FFL to our list by simply having them email us a copy of their FFL to Info@GetAllisonArms.com. Please communicate with your chosen FFL prior to completing your purchase with us. You will want to ask for their approval of the transfer as well as their transfer fee.

3. What is the average FFL transfer fee? 
Although the transfer fee varies widely among the +58,000 FFL holders nationwide, the average fee tends to be around $25. For their exact transfer fee, please contact your chosen FFL directly. 

4. Can you ship my firearm direct to me at my home or office? 
No, all firearms must be shipped to a verified FFL holder. The only exceptions are some black powder firearms, and then only to approved states.

5. How do I know if I can legally purchase a firearm? 
Before you're able to take possession of your firearm from your dealer you'll be required to pass a background check. This is a fairly simple process. You'll fill out the below form and your dealer will call the information in to FBI NICS. Typically, while your dealer is on the phone, he'll receive one of the following responses - approved, delayed, or denied. Please check your state and local regulations as well, several states/locals have additional requirements.
Link to ATF 4473 

6. Why does my Customer information have to match? 
Due to firearm regulations the Customer name must be the intended recipient of the firearm, meaning no one can pick up the firearm but you–the actual purchaser. If this information doesn't match, your order can be delayed or canceled with fees. Simply put, no one can accept transfer of a firearm except you, the actual buyer.

7. How can I earn the advertised "Cash Discount Price”? 
The advertised "cash discount price" is earned simply by paying for your order with cash, check, money order, ACH transaction or other secured form of check payment. Although we do not recommend sending cash via mail, we do have local customers who buy online and bring cash when picking up their order. Unsecure payments by mail, such as personal or company checks, will delay shipping 5 business days to allow the funds to clear our digital check processing system. Orders paid by money order are immediately approved and updated to "processing" for ASAP shipping.

8. I used my debit card to purchase online, why did I not get the "cash discount”?
Most debit cards are also credit cards. As we do not have the option to accept debit cards and associated personal PIN numbers, your debit/credit card can only be run as a credit on www.GetAllisonArms.com.

Giving out your debit card personal PIN on even the most secure websites is never a good idea. 

9. Why has my credit card been charged multiple times for only one order?
All orders paid via credit card are processed immediately by a secure third party when you hit "confirm". Our credit card processing has the highest level of security options available. Our third-party processor checks: complete credit card number, expiration date, CVV (3 or 4 digit security code), and the registered credit card billing address.

If any of these items are incorrect, your order will not process, and you will not receive an order confirmation email.  However, by attempting to enter the incorrect information multiple times, your credit card company will put a hold on those funds against your available credit limit. If you attempt to enter the incorrect info five times, your credit card company will place a hold for each of those attempts. The funds are eventually released, usually within 72 hours, without incurring any fees, by your credit card company. This is a fraud protection measure of your credit card company and has nothing to do with www.GetAllisonArms.com  We are not holding your funds and do not have the ability to release them for you. We suggest you contact your credit card company directly to clear up these issues.
 
10. Why is my credit card charged when I placed my order, but my order still has not been shipped?
All orders paid via credit card are processed immediately by a secure third party when you hit "confirm". Our credit card processing has the highest level of security options available. Our third party processor checks: complete credit card number, expiration date, CVV (3 or 4 digit security code), and the registered credit card billing address.

If any of these items are incorrect, your order will not process, and you will not receive an order confirmation email. We must confirm your credit card information is correct before we can proceed to process your order, which is why your card is charged when you hit "confirm"

11. Do you accept PayPal?
Unfortunately, we are not able to accept PayPal. PayPal refuses to process payments for firearms or ammunition. Per their web site:
"We don’t allow PayPal members to buy or sell any kind of firearm, whether it’s in working order or not. The same goes for certain firearm parts and ammunition.For example, using PayPal, you can’t buy or sell:
  • Any firearm, including rifles, shotguns, and handguns, whether they’re for sport and recreation, collectibles, or curio or relic firearms.
  • Firearm parts, including but not limited to receivers and frames, silencers, and kits designed to modify guns so that they fire automatically. High capacity magazines, multi-burst trigger activators, and camouflaging firearm containers are other items in this category.
  • Ammunition, including propellants like gunpowder or blank ammunition; ammunition or cartridge cases; and primers, bullets, or propellant powder designed for any firearm.". 
12. Do you guys accept gun trades and/or will you buy my used gun?
Yes! We are always looking to make trades and buy guns from customers in all 50 states. Singles or multiples. We will quote a trade/purchase price based upon your description of the gun and apply that amount to your trade order or send you a company check for an outright purchase. Please just email at Info@GetAllisonArms.com to receive your no hassle trade value or purchase price and we will be happy to set the order up for you.

13. I just received my new gun. It looks used, as if it's been fired, what's up?
Many new firearms are test fired at the factory. You may notice residual powder, rotation marks on revolver cylinders, residual cosmoline which sometimes appears to look like rust, etc. All firearms sold as "new" are in fact new in box as received from the manufacturer or distributor and include new manufacturer’s warranty....no exceptions.

Any used, factory recertified, certified pre-owned, show guns, or guns in any other condition than new in box will be clearly marked as such on the website.

14. Do you offer discounts to Military and Law Enforcement Officers?
Yes! As a retired Navy Veteran, I am very passionate about ou Active Duty Military, Veterans, Law Enforcement Officers, and First Responders! Simply send your credentials to Info@GetAllisonArms.com Prior to your order for a special code.

15. There is a problem with one of my items, what is your return policy?
Our return policy allows for item(s) return and your choice of a full refund or replacement item(s). However, we do have a couple simple requirements for processing a return.
  1. Firearms - It is solely the customers responsibility to thoroughly inspect the firearm(s) at the FFL prior to accepting the transfer. If there is a noticeable defect of any kind to the firearm, or associated case/contents, please simply refuse the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available. If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration.
  2. Accessories - ALL accessories found to be defective immediately upon receipt, must be returned to GetAllisonArms.com in SC for refund or replacement. Please contact us and we will immediately arrange for a prepaid UPS label to be emailed to you for the return of the defective item at our expense. Some accessories are shipped factory direct. If you take it upon yourself to return items to the factory, it is very possible that we will not receive credit for those items and therefore will not be able to issue you credit/replacement.
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  • Home
  • Resources
    • How to Buy a Gun Online
    • FFL Locator
    • Laws & Updates
    • FAQs
  • Stay in Touch
  • Articles
  • For the Women
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  • Contact
  • Free Stuff
  • Military Discount